FREQUENTLY ASKED QUESTIONS

ARE YOUR CAREGIVERS LICENSED OR CERTIFIED PROFESSIONALS?


Our caregivers are licensed and certified depending on the requirements for their job role. We also conduct a thorough background check to ensure that the caregiver meets requirements for employment with our agency. We provide additional and ongoing training so that caregivers stay current in quality standards.




DO YOU PROVIDE FREE CONSULTATIONS BEFORE WE DECIDE ON A HOME CARE PROFESSIONAL?


We welcome the opportunity to introduce you to our agency and discuss the things that are most important to you and your family. To prepare for your consultation, it may help to have your list of questions, your medication list or bottles, a copy of your doctors orders or appointments if provided to you, and a trusted family member or friend.




WHAT SHOULD I CONSIDER WHEN CHOOSING A HOME HEALTH CARE PROVIDER?


Many clients feel that it's important to have a provider that listens and communicates well. We agree. It's also important to identify your healthcare needs along with your personal preferences. We use this information to determine whether we are able to provide assistance. All plans for care and any financial obligations are communicated to you in writing and agreed upon before proceeding.




HOW IS HOLLANDER DIFFERENT FROM OTHER AGENCIES OUT THERE?


You have a choice in determining who will be your home health provider. Hollander Home Healthcare is a locally owned and operated agency that focuses on safety and caters to the needs of it's clients. We provide skilled services and offer several programs that support safety including fall risk screening, medication safety, emergency assistance, and an option to participate in our 'Safe Check' program to ensure your well-being.





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